5 Tips to Fix Windows Store and App Issues in Windows 10

The Windows Store is Microsoft’s official marketplace for downloading apps, but many users often encounter problems when using the Store or the apps within it. We’ve rounded up the steps that help resolve the vast majority of issues.

Whether it’s running a troubleshooter to automatically detect and fix issues or clearing the cache, chances are that one of the helpful tips below will do the job.

If you have your own tip to help fix Windows Store or app issue, please be sure to share it in the comments section.

1. Use the Windows Store Apps Troubleshooter

Microsoft has a troubleshooter that scans your system and detects any problems that might be preventing any Windows Store apps from working correctly. Then, if possible, it automatically fixes these without you needing to do anything.

Though the troubleshooter isn’t built-in to Windows, you can easily download it for free from Microsoft’s website. You’ll need a particular version depending on your operating system version, either the Windows 10 download or the Windows 8 download.

windows store apps troubleshooter

Open the file with the Diagnostics Troubleshooting Wizard, which should be selected by default. Then follow the wizard through, clicking Next to progress through the stages.

If problems are detected then the troubleshooter will try to resolve these. It may not be able to fix them or it might not even find any issues in the first place, but it’s definitely worth trying it out anyway.

2. Clear the Store Cache

Clearing the cache of the Store can help resolve issues with installing or updating apps. In fact, clearing cache can resolve many Windows problems. It’s incredibly simple to run and will only take half a minute.

Press Windows Key + R to open Run, then input wsreset.exe and click OK. A blank Command Prompt window will open, but rest assured that it’s clearing the cache. After about ten seconds the window will close and the Store will open automatically.

3. Reset Windows Update Components

If you’re having trouble updating the Store or the apps themselves, you should try resetting the Windows Update components. Handily, there’s a troubleshooter for that! You can grab the right version direct from Microsoft, depending on your operating system, from their support page.

windows update troubleshooter

Run the troubleshooter and click Next to progress through the stages. It’ll automatically detect and fix any problems, if possible. If this doesn’t do the job then check out our guide on resolving Windows Update problems for some other solutions.

4. Edit the Registry for Connection Errors

If you’re getting a connection error when launching the store, downloading an app or updating an app, it might be time to head into the registry. Please ensure you follow these instructions closely because incorrect edits in the registry can cause further problems.

advanced security settings for profiles

First, press Windows Key + R to open Run. Input regedit and click OK. The Registry Editor will open. Using the folders on the left, navigate into the following folder path:


Right click on Profiles, select Permissions, then click Advanced. Tick Replace all child object permission entries with inheritable permission entries from this object and click OK. Now restart your system and hopefully your problem will be resolved.

5. Re-register the Windows Store

The Store app can’t be uninstalled, so the closest we can get is to re-register it on your system. First, perform a system search for powershell, then right click the relevant result and select Run as administrator. Simply put, PowerShell is a scripting environment that can be used to automate tasks.

windows store powershell

If you’re using Windows 10, input the following and then press Enter:

"& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

If you’re using Windows 8, input this command instead:

Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

You can now close PowerShell and open the Store app, where hopefully your problem will have been resolved.

Is the Store Worthwhile?

Hopefully, one of the tips above has fixed your issue. If not, check our guide on troubleshooting Windows apps for some further advice. Alternatively, if you just want to get rid of problematic apps, check out how to purge default apps from your system.

Whether the Windows Store has much life left in it remains to be seen. The confusion around app terminology aside, we’ve previously debated that one key Store problem is dead apps — it could be that it isn’t your system that’s the problem, but rather the app itself.

What problems have you encountered with the Windows Store or its apps? What steps did you take to resolve the problems?

Leave a Reply

Your email address will not be published. Required fields are marked *